Tica Solutions

Privacy Notice

TICA Solutions better known as TICA Solutions, based in Mazatlán, Sinaloa and Internet portal www.ticasolutions.com.mx, is responsible for the use and protection of your personal information and we inform you about this:

What purpose will we use your personal data for?

The personal data we collect from you will be used for the following. The purposes required for the service you request:

• Response to contact form messages
• Provision of any service requested

What personal data will we use for these purposes?

For the purposes described in this privacy notice, we will use the following personal information:

• Identification and contact details

How can you access, rectify, or cancel your personal data, or object to its use or exercise revocation of consent?

You have the right to know what personal data we have from you, why. We use and the conditions of use we give them (Access). It is also your right request that your personal information be corrected if it is outdated, is inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that the database is not being used properly (Cancelation); as well as opposing the use of your personal data for specific purpose (Opposition). These rights are known as ARCO rights.

For the exercise of any ARCO rights, you must submit a request via email to soporte@ticasolutions.com.mx and must contain:

• Full name of the holder
• Address
• Phone
• E-mail used on this website
• Copy of an attached official ID
• ARCO Rights

Description of the object of the writing, which may be enunciated but not limiting the following: Revocation of consent to process your data personal; and/or Notification of the misuse of the processing of your personal data and/or exercise your ARCO Rights, with a clear and precise description of the data to Access, Rectify, Cancel or Oppose. In the case of Data Rectification personal, must indicate the exact modification and annex the supporting documentation; is important in the event of a revocation of consent, which considers that in all cases we can respond to your request or terminate your use immediately, since it is possible that due to some legal obligation, we need to continue to process your data personal. You should also consider that, for certain purposes, the revocation of Your consent will mean that we cannot continue to provide you with the service that we requested, or the conclusion of your relationship with us.

How many days will we give you an answer to your request? 5 days

Why will we communicate the response to your request? To the same email from which the request was sent.

The use of tracking technologies on our Internet portal

We inform you that on our website we use cookies, beacons web or other technologies, through which it is possible to monitor their behavior such as Internet user, as well as providing you with a better service and experience while browsing our page. The personal data we get from these tracking technologies are as follows: Identifiers, username and session passwords Name, telephone, email These cookies, Web beacons, and other technologies can be disabled. For know how to do this, see your browser's help menu. Please note You may not be able to access certain cookies if you disable cookies custom features on our website.

How do you know about the changes in this privacy notice?

This privacy notice may be modified, changed, or updated deriving from new legal requirements; of our own needs for products or services we offer; our privacy practices; changes in our business model, or for other reasons. We pledge to maintain and update this privacy notice about changes you may experience, and you will always be able to view any updates on the www.ticasolutions.com.mx website

Latest update of this privacy notice: 09/12/2023